Symantec have a very enlightening write-up on how this scam works, as well as an educational YouTube video of this scam in operation.
http://www.symantec.com/connect/blogs/technical-support-phone-scams
http://www.youtube.com/watch?v=pXdFRzkIypI
--ArielMT.....Wed Jul 07 20:17:48 -0700 2010
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